Widerrufsrecht

Return Policy

Due to the personal nature of our products and increasing misuse of our return system, we do not accept returns or exchanges. Many of our items are designed for personal use or special events, and we’ve noticed that some customers attempt to return products after their event has passed.

Additionally, most of our products are made with adjustable sizing, typically covering 2 to 3 standard sizes, ensuring a flexible and comfortable fit for a wide range of body types.

We encourage customers to review product descriptions and size guidance carefully before placing an order. If you have any questions or need help with sizing or product details, please feel free to contact us at mmotoriseind@gmail.com before purchasing.

All sales are final.

Thank you for understanding and supporting our small business.

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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.